Privacy Policy

Privacy policy

Your privacy is important to us. In this privacy statement I explain to you what personal data I collect from my users and how I use it. I encourage you to read these terms carefully before providing your personal data on this website.

This website respects and takes care of users’ personal data. As a user, you should know that your rights are guaranteed.

I have worked hard to create a safe and reliable space, so I want to share my principles about your privacy:
— I never ask for personal information unless it is really necessary to provide you with the services you require.
— I never share my users’ personal information with anyone, except to comply with the law or with your express permission.
— I never use your personal data for any purpose other than that stated in this privacy policy.

Please note that this Privacy Policy may vary depending on legislative or self-regulatory requirements, and users are advised to visit it periodically. It will be applicable in the event that users decide to fill in any of the contact forms where personal data is collected.

Costa Blanca Sailing has adapted this website to the requirements of applicable Spanish data-protection law, and to its implementing regulations. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals (RGPD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Responsible for the processing of your personal data

Identity of the person in charge: Walter Henderson
Trade name: Costa Blanca Sailing
NIF/CIF: X5475628H
Address: Marina Alicante, Zona de Levante – Alicante – 03001 – Spain
Email: enquiries@costablancasailing.co.uk
Activity: Navigation courses

For the purposes of the aforementioned General Data Protection Regulations, the personal data you send me via the forms on the website will be processed for the purposes of “Users of the website”. For the treatment of my users’ data, I implement all the technical and organizational security measures established in the current legislation.

Principles I will apply to your personal information

In the processing of your personal data, I will apply the following principles that meet the requirements of the new European data protection regulation:
— Principle of legality, loyalty and transparency: I will always require your consent for the processing of your personal data for one or more specific purposes, which I will inform you of in advance with absolute transparency.
— Data minimisation principle: I will only request data that is strictly necessary for the purposes for which I require it. As little as possible.
— Principle of limitation of the storage period: the data will be kept for no longer than necessary for the purposes of processing. Depending on the purpose, I will inform you of the corresponding storage period; records that are no longer needed for these purposes are deleted.
— Principle of integrity and confidentiality: your data will be treated in such a way as to guarantee adequate security of personal data and to guarantee confidentiality. You should be aware that I take all necessary precautions to prevent unauthorized access to, or misuse of, my users’ data by third parties.

How did I get your data?

The personal data I process at Costa Blanca Sailing comes from the website enquiry and booking forms.

What are your rights when you give me your details?

Anyone has the right to obtain confirmation as to whether or not I am processing personal data concerning them at Costa Blanca Sailing.

The persons concerned have the right to:
— Request access to the personal data relating to the data subject
— Request its correction or deletion
— Request limitation of its treatment
— Object to its treatment
— Request data portability

Data subjects may access their personal data and may request that inaccurate data be corrected or, where appropriate, that it be erased when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request a restriction on the processing of their data, in which case I will only retain them for the purpose of exercising or defending claims.

In certain circumstances and for reasons relating to their particular situation, data subjects may object to the processing of their data. Walter Henderson will cease processing the data, except for compelling legitimate reasons, or the exercise or defence of any claims. As a data subject, you have the right to receive the personal data concerning you, which you have provided to me, in a structured, commonly used and machine-readable format, and to transmit it to another data controller when treatment is based on consent, the data have been provided by the person concerned, and processing is carried out by automated means.

In exercising your right to data portability, you have the right to have personal data transmitted directly from one data controller to another where technically possible. Data subjects shall also have the right to effective judicial protection and to lodge a complaint with the supervisory authority — in this case, the Spanish Data Protection Agency — if they consider that the processing of personal data concerning them infringes the Regulation.

For what purpose do I process your personal data?

When a user connects to this website — for example, to send an enquiry, email the owner, or make a booking — they are providing personal information for which Costa Blanca Sailing is responsible. Such information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, you consent to the collection, use, management and storage of your information by https://www.costablancasailing.co.uk, only as described in the Legal Notice and this Privacy Policy.

Contact form: I request the following personal data — Name, Email — to respond to the requirements of users of https://www.costablancasailing.co.uk. For example, I may use this data to respond to your request and answer any doubts, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other queries you may have that are not subject to the terms of the contract. Please note that the data you provide will be located on the servers of Vercel (Walter Henderson’s supplier) within the EU.

There are other purposes for which I process your personal data:
— To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this site to ensure the confidentiality of the personal data it collects.
— To support and improve the services offered by this website.
— To collect other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing this website, which I detail in the cookie policy.
— To manage social networks.

Costa Blanca Sailing may have a presence on social networks. The treatment of the data of people who become followers on the social networks of the official pages of https://www.costablancasailing.co.uk will be governed by this section, as well as by the conditions of use, privacy policies and access regulations that belong to the social network in each case and that were previously accepted by the user. It will treat your data with the aim of correctly managing its presence on the social network, reporting on activities, products or services of Costa Blanca Sailing, as well as for any other purpose that the regulations of the social networks allow. Under no circumstances will I use the profiles of followers on social networks to send individual advertising.

In accordance with the European Data Protection Regulation (RGPD) 2016/679, Walter Henderson (Costa Blanca Sailing), Marina Alicante, Zona de Levante – Alicante – 03001 – Spain, will be responsible for the processing of data relating to users of the website.

Costa Blanca Sailing does not sell, rent or transfer personal data that may identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases, collaborations with other professionals may be made, in which case consent will be required from the users, informing them of the identity of the collaborator and the purpose of the collaboration. It will always be done to the highest safety standards.

Legitimacy for the processing of your data

The legal basis for the processing of your data is consent. To contact or make comments on this website requires consent to this privacy policy. The prospective or commercial offer of products and services is based on the consent requested of you, without in any case the withdrawal of this consent conditioning any service already agreed.

Data category

The categories of data processed include identifying and contact data (name, email, phone), booking and payment details, and — for RYA sailing courses — health/medical information, dietary requirements, and emergency-contact details. The health and dietary information is special-category data under Article 9 GDPR, collected only for participant safety and course delivery, on the basis of your explicit consent (and, where relevant, vital interests), and kept only for the period set out in our retention schedule.

How long will I keep your data?

The personal data provided will be retained until such time as its deletion is requested by the person concerned.

To which recipients will your data be communicated?

To run this website and respond to you, we share data only with the processors strictly necessary for the service, each under its own data-processing terms: Vercel (website hosting and privacy-friendly, cookieless traffic analytics); our managed database hosting provider (PostgreSQL) for booking and course records; Resend (delivery of enquiry and booking emails); Stripe (payment processing, when online payment is enabled); and Google (Calendar availability, Google Places reviews, and — only with your consent — Google Analytics 4 with IP anonymisation). Some providers may process data outside the EEA under appropriate safeguards (for example, EU Standard Contractual Clauses). We do not use advertising, remarketing, or social-media tracking pixels.

Navigation

By browsing https://www.costablancasailing.co.uk, we may collect non-identifiable data, which may include, but is not limited to, IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that cannot be used to identify you. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:
— Google Analytics

I use this information to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about my user base as a whole.

Data secrecy and security

https://www.costablancasailing.co.uk is committed to the use and processing of the personal data of users, respecting their confidentiality and using them in accordance with their purpose, as well as to comply with its obligation to store them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current legislation on data protection.

This website includes an SSL certificate. It is a security protocol that makes your data travel in a complete and secure way; that is, the transmission of data between a server and a web user, and in feedback, is fully encrypted. https://www.costablancasailing.co.uk cannot guarantee the absolute impregnability of the Internet and therefore the violation of data by fraudulent access to them by third parties.

With regard to confidentiality of processing, Walter Henderson will ensure that any person who is authorised by Costa Blanca Sailing to process customer data (including its staff, collaborators and providers) is under an appropriate obligation of confidentiality (whether a contractual or legal duty). When a security incident occurs, upon becoming aware of it, Costa Blanca Sailing shall notify the client without undue delay and shall provide timely information relating to the security incident as known or as reasonably requested by the client.

Accuracy and truthfulness of data

As a user, you are solely responsible for the accuracy and correctness of the information you send to https://www.costablancasailing.co.uk, exonerating Walter Henderson (Costa Blanca Sailing) from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information on the contact and booking forms.

Acceptance and consent

The user declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of the same by Walter Henderson (Costa Blanca Sailing) in the manner and for the purposes indicated in this privacy policy.

Revocability

The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by notifying Walter Henderson (Costa Blanca Sailing) in the terms established in this Policy for the exercise of ARCO rights. This revocation shall in no case be retroactive.

Changes to the privacy policy

Walter Henderson reserves the right to modify this policy to reflect new legislation, case law and industry practices. In such cases, Walter Henderson will post the changes on this page a reasonable time before they are implemented.

Business mailings

In accordance with the LSSICE, https://www.costablancasailing.co.uk does not carry out SPAM practices, so it does not send commercial emails by electronic means that have not been previously requested or authorized by the user. In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, https://www.costablancasailing.co.uk undertakes not to send commercial communications without properly identifying them.