Terms and conditions

SERVICE PROVIDER

By virtue of the provisions of Law 34/2002 on Information Society and Electronic Commerce Services (LSSICE), I hereby inform you of the following information:

I am Walter Henderson, author and owner of the Costa Blanca Sailing trademark and the website https://www.costablancasailing.co.uk

My NIF is X5475628H and the registered office is at 55 Hyndland Road – City of Glasgow – G12 9UX – Scotland

My professional activity is: sailing instructor

And the purpose of the Costa Blanca Sailing website: to offer sailing courses.

The following conditions describe the terms of contracting the services offered on the Costa Blanca Sailing portal and the portals dependent on it, hereinafter Costa Blanca Sailing.

You can also review our privacy policy, which describes my practices in relation to the information you provide to me.

Before contracting any of the services offered by Costa Blanca Sailing you are obliged to read, understand and accept these terms.

You can only access and contract these services after reading and accepting these terms and conditions.

By accepting these terms you will be bound by these terms, which together with my privacy policy, govern our business relationship.

If you do not agree with any part of the terms, you will not be able to contract any of the services offered.

Costa Blanca Sailing reserves the right to modify or change these conditions at any time. If the changes constitute a material change in terms, Costa Blanca Sailing will notify you by posting an announcement on our website.

Your use of any service since the notification of a material change in the terms will constitute your acceptance of the modified Terms.

CHARACTERISTICS OF THE SERVICES OFFERED

On my website Costa Blanca Sailing I sell nautical services and training:

RYA Official Courses

Sailing courses in Alicante
Possibility of renting a boat, with captain.
The specific details of each service or training (content, duration, price, payment method, type of service, etc.) are detailed on the sales or registration page of each service or, in the case of personalised services, will be detailed in the quote prepared to suit the client.

INTELLECTUAL PROPERTY

All the contents of my courses and the publications on my website are subject to copyright and intellectual property rights, of which I am the owner. In no event shall such rights be transmitted or assigned without my prior, express, written consent.

In particular, the content of the training courses may not be reproduced, disseminated, sold, distributed or used for commercial or non-commercial purposes.

In particular and expressly, all materials, in any format, delivered in my services or training will be for personal and exclusive use. I thank you for treating the copyrights of these materials with respect in the same way that I respect the privacy of the data you share with me. Any action that infringes these copyrights will be examined and I will take the necessary measures.

THIRD-PARTY SOLUTIONS

Some services may include third-party solutions. Costa Blanca Sailing may provide links to third party websites as partners associated with Costa Blanca Sailing for the provision of certain services. But be aware that I will never pass on any of your data to third parties.

REGISTRO

As a condition of using the Services offered, you are required to register on the appropriate Costa Blanca Sailing form, select a username, and provide registration information. The registration information you provide must be accurate, complete and up to date at all times. Failure to do so constitutes a breach of the terms, which may result in the dissolution of the contract with Costa Blanca Sailing.

Services are available only to persons at least 18 years of age and to businesses.

ORDER SUPPORT AND FAIR USE

Services must be requested through the appropriate channels to be received and responded to within a reasonable period of time.

Through the different contact forms on the website, or by email walter@costablancasailing.co.uk
Reasonable Use Clause

Costa Blanca Sailing services offering unlimited support are subject to a fair use clause. The definition of fair use is determined by Costa Blanca Sailing, in its sole and exclusive discretion. Clients who Costa Blanca Sailing considers to be abusing the service will be contacted and warned.

Costa Blanca Sailing reserves the right to suspend the service if we believe it exceeds the reasonable use clause.

  1. Whether by e mail, telephone or in person, Costa Blanca Sailing (CBS) will confirm course date(s), cost and any other relevant details to the Client.

 

  1. On receipt of the above information, the Client must complete a Booking Form and pay a 25% Deposit via the CBS website (or by other means as agreed), in order to confirm the booking. Until such time as the Booking Form is received and the Deposit paid the booking remains provisional and no contract between CBS and the Client shall exist.

 

  1. The remaining balance (total cost less deposit) will become payable prior to the commencement date of the course.

 

  1. CBS will confirm receipt of the completed Booking Form and the Deposit.

 

  1. If the Client cancels the booking less than eight weeks in advance of the commencement date of the course, the Deposit shall be forfeited. CBS will, however, make every effort to re-schedule the booking, subject to availability and at it’s entire discretion. If the client cancels the booking within two weeks of the course start date the total amount paid shall be forfeited.

 

  1. If, in the unlikely event, CBS cancels a booking, the Client will be informed at the earliest opportunity. The Client will be offered alternative dates or a full refund of all monies paid. Please note that CBS will not be liable for any third party costs relating to travel, accommodation or incidental expenses.

 

  1. Clients and their families /guests take part in the course at their own risk. CBS accepts no liability for personal accident or for loss or damage to personal property.

 

  1. It is the Client’s responsibility to ensure that adequate Insurance is in place for the duration of the course in respect of Clauses 6 and 7 above.

 

  1. Non-prescribed drugs, firearms and / or any other illegal goods or substances are prohibited on board the CBS yacht. Alcohol is prohibited during sailing hours and any person found to be under the influence of alcohol or drugs will be asked to remain ashore until such time as they are fit to re-join the course. No refund shall be made in this respect.

 

  1. The Instructor’s decision is final in respect of the course content, sailing plan and the use of safety equipment.

 

  1. Children under the age of 16 at the course commencement date must be accompanied by a parent or guardian. Students over 16 but under the age of 18 will be accepted on receipt of a letter of consent from a parent or guardian.

 

  1. A course completion certificate or licence will only be issued when the student has demonstrated satisfactory completion of all parts of the relevant course syllabus. The Instructor will keep the student appraised of his / her progress during the course and will make every effort to ensure successful completion.

 

  1. It is the Client’s responsibility to ensure that he / she is fit and capable of taking part in a sailing course. If in any doubt the Client should contact CBS in the first instance and take further advice from his / her GP.

 

  1. CBS is committed to equal opportunity and will treat all Clients on an equal and fair basis irrespective of (but not limited to) age, disability, race, religion, sex or sexual orientation. Furthermore, by agreeing to take part in a course the Client agrees to uphold this policy.

 

  1. In the event that the Client is unsatisfied with any aspect of the service he / she has received from CBS, the matter should be raised at the earliest opportunity with either the Instructor (whist on board) or with the Training Centre Principal:

 

Walter Henderson
Bloque A1 / 3D
Avda de Niza 37
03540 Alicante

walter@costablancasailing.co.uk
Tel.: 0034 661785305

CBS will make every effort to ensure that any complaint is dealt with in a timely fashion and to the satisfaction of the Client.

  1. CBS will retain your personal data on electronic file, and we may, unless you instruct us otherwise, use your data to send you details of future events. However, we will never knowingly provide your data to any third party. From time to time CBS uses on board photography and narrative to promote it’s activities on it’s website and other social media, please advise us if you DO NOT wish your photograph and / or name to be used.

VALIDATION OF YOUR PURCHASE

The validation of the order by the customer expressly implies the knowledge and acceptance of these general conditions of contract as part of the conclusion of the contract. Unless proven otherwise, the data recorded by Costa Blanca Sailing is proof of all transactions between Walter Henderson and his clients.
Once the purchase has been made and in the shortest possible time, always within 24 hours of the purchase, Costa Blanca Sailing will send you a proof of purchase by email. If you do not agree with the information provided in this confirmation, you may request the modification of the same.

COSTA BLANCA SAILING COMMITMENTS

Costa Blanca Sailing undertakes to provide the services contracted once your request for services has been approved and payment has been made in the manner described in “Payment Methods”.
I promise to meet the project completion dates as long as the feedback is smooth and I have all the material I need to carry out my work. This point is very important, so in the event of delays outside of Costa Blanca Sailing, once the time reserved for the project is over, I will move it according to my availability or it will be cancelled without right of return.

LIMITATION OF LIABILITY

Walter Henderson, reserves the right to make, at any time and without prior notice, modifications and updates of the information contained in the Web, the configuration and presentation of it, the conditions of access, conditions of contract, etc.. Therefore, the USER must access updated versions of the page.
In no event shall Costa Blanca Sailing be liable for any breach of contract on your part, negligence with regard to the site, the service or any content, for any loss of profits, loss of use, or actual, special, indirect, incidental, punitive or consequential damages of any kind arising from your misuse of the information provided.
My sole responsibility shall be to provide the service in accordance with the terms and conditions set forth in this Agreement.
Costa Blanca Sailing shall not be liable for any consequences or damages that may arise from the improper use of the services provided, including those provided by linked third parties.

JURISDICTION AND APPLICABLE LAWS

Walter Henderson and THE USER, will be ruled to settle any controversy that could derive from the access, or use of this Web page, by the Spanish legislation, and they are submitted to the Courts and Tribunals of the city of Alicante.

EUROPEAN CONSUMER LAW

I would like to inform you that the European Commission has created the first European platform for the resolution of disputes in online commerce under the latest consumer law. In this sense, as the person in charge of an online sales platform, I have the duty to inform my users about the existence of an online alternative dispute resolution platform.
To use the conflict resolution platform, the user must use the following link: http://ec.europa.eu/odr